Payment Operations Administrator

Combine a passion for gaming and experience in payments to ensure every transaction is handled successfully, safely and securely

No agency applications please

  • Remote (UK Based)
  • Full Time
  • Up to £25,000 depending on experience
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The Role

Recently acquired by Overwolf, the leading modding platform in the game industry, Tebex is a monetisation and payments platform, supporting thousands of server owners and content creators around the world on platforms including Minecraft, Rust, Discord, Ark, FiveM and more. We are currently looking for someone with a passion for gaming and experience in payments or financial risk roles to expand our PayOps team to ensure every transaction is handled successfully, safely and securely.

Your Responsibilities

Fully remote, this role is perfect for anyone passionate about the gaming industry with a background in payments or managing financial risk:

  • Reviewing inbound and outbound financial transactions for indications of potential fraud or other risk
  • Reviewing the assets and performance of the creators we support to ensure they are acting in a way that is in compliance with our guidelines and legal requirements
  • Providing guidance both internally and externally on how compliance can be further improved
  • Interacting with our payment partners to ensure that our payment processing activities are compliant with their requirements and legal regulations
  • Keeping an ‘ear to the ground’ to look for new opportunities to improve our compliance and risk assessment programmes, and be ahead of the curve on any changes that might be around the corner

At the present time, the PayOps team report directly to the director of technology and operations, but it’s likely an internal promotion from within the team will be made at an appropriate time in future.

About You

The ideal candidate will be knowledgeable about different types of financial risk, as well as having a sufficient level of understanding about gaming to be able to apply their knowledge to the gaming industry. Working as part of the PayOps team, effective internal communication is important as there are often a number of factors to consider when assessing either a payment or a creator, and collaborative thought is essential in those situations. At Overwolf, we aim to help our creators level up, so being able to provide effective advice to creators on how to minimise risk and improve their compliance is also important.

While we love mentoring and supporting fellow Tebexers (and we are active in Slack all day!), as a fully remote company, so you must be self-motivated and able to organise your own work and the work of your team autonomously when required.

At Tebex, we are of the opinion that one size does not fit all - we use a variety of processes and tools depending on what’s right for the product in question. As such, experience working with a range of tools and processes is desired - everyone’s opinion is valued, so if you have an idea to improve something we’re doing and we’re able to do it, we will!

Salary & Benefits

We are offering a salary in keeping with the market rates for this role depending on experience, and a host of other benefits:

  • 33 days annual leave
  • Fully remote role
  • Regular company meet ups to share ideas and benefit from face-to-face time
  • The opportunity to expand your knowledge and skills with mentorship from our team
  • Opportunities for personal and professional thought company-paid opportunities such as conferences and other training courses.

Find Out More About Working At Tebex

Equal Opportunities

Tebex is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply for this role

If you'd like the chance to make a difference in an organisation that is responsible for a multi-million dollar industry we want to hear from you.

Please send a copy of your CV and highlight any relevant experience to careers@tebex.co.uk